All things Kiwi, with an emphasis on the perspective of salespeople and agents. What's happening in the New Zealand real estate community and why?
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Welcome to Deep Dive 360, the podcast where we explore the intersection of quality, manufacturing, and cutting-edge technology. Each week, we take a comprehensive look at industry trends, innovative tools, and game-changing ideas shaping the future of manufacturing and supply chain management. From AI-powered solutions like Smart Inspect 360 and Visual Inspect 360 to supplier sourcing strategies and supply chain best practices, we cover it all. Whether you’re a quality professional, a manufacturing enthusiast, or just curious about how technology is transforming industries, this podcast is your go-to source for insights, discussions, and actionable ideas. Join us on the journey to excellence—one deep dive at a time!
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Stay current on the floral industry with bi-weekly updates from the Society of American Florists. For exclusive, in-depth coverage and member-only stories, visit safnow.org.
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🎙️ Podcast Transcript – Strategies for Competing in International Markets Cast: Host (H) – Moderator/Professor Speaker 1 (S1) – Academic Expert Speaker 2 (S2) – Global Business Analyst Speaker 3 (S3) – South African Strategist Speaker 4 (S4) – Student Voice Speaker 5 (S5) – Practitioner/Industry Voice Opening (5 minutes) H: Hello everyone, and welcome to today’s extended podcast-style discussion. We’re tackling a very important chapter in our Strategic Management module—Strategies for Competing in International Markets. Over the next two hours, we’ll unpack why firms expand internationally, the complexities of cross-border competition, different entry modes, strategic approaches like multi-domestic and global strategies, and how firms compete in developing-country markets. Now, instead of a lecture, we’re going to have a lively roundtable with five voices—each bringing a different perspective. Think of it as a live panel discussion, with you, our postgraduate audience, joining in along the way. So sit back, get ready to engage, and let’s get started. Segment 1: Why Companies Compete Internationally (20 minutes) H: Let’s begin with the most fundamental question: Why do companies expand internationally at all? S1: From the academic perspective, there are five main drivers. Companies expand internationally to: Gain access to new customers. Achieve lower costs through economies of scale or experience. Access low-cost inputs of production. Further exploit their core competencies. And access resources or capabilities abroad. H: That’s the theory. But let’s ground it with real-world examples. S2: A global case would be Tesla in China. They moved there to tap into the largest electric vehicle market in the world, which speaks to gaining new customers. They also localized production in Shanghai to avoid tariffs and reduce costs. It wasn’t random—it was a calculated move that checked multiple boxes. S3: In South Africa, Shoprite is a prime example. They went into more than 14 African countries—Nigeria, Zambia, Angola, and more. Their goal was new customers and expanding distribution economies. But it wasn’t easy. Shoprite pulled out of Nigeria recently, citing currency volatility and difficulties repatriating profits. It shows how internationalization is full of opportunity and risk. S4: That’s interesting. But do companies always need to expand? Couldn’t they just dominate their local market? S5: Great question. In my industry experience, if competitors are expanding and you’re not, you’re already behind. Take MTN. If they had stayed just in South Africa, they would never have grown into one of Africa’s telecom giants. So sometimes, going international isn’t about chasing opportunity—it’s about survival. H: Exactly. And this is where we invite you, our class audience, to reflect. Imagine you’re leading a fintech start-up in Johannesburg. Do you double down locally, or expand to Nigeria or Kenya? Take 30 seconds to think about your choice. (Pause for reflection) H: Alright, let’s move to the next issue: Why is competing across borders more complex? Segment 2: Complexities of Cross-Border Strategy (20 minutes) H: So, what makes strategy-making so much harder across borders compared to staying domestic? S1: Well, several factors. You face different government policies, tax rates, and regulations. Exchange rates are volatile. Cultural tastes vary widely. And each country has its own home-country advantages in certain industries. That’s where Michael Porter’s Diamond Framework comes in—it explains why some nations lead in certain industries. S2: For example, Germany is a powerhouse in engineering and manufacturing. Companies like BMW and Siemens thrive because of strong supplier networks, skilled labor, and demanding local customers—elements of the Diamond. S3: For South Africa, the mining sector illustrates this. Our country has vast reserves of platinum, giving us a location-based competitive advantage. But political risk—such as debates over nationalization—adds complexity. Investors weigh the natural advantage against regulatory uncertainty. S4: And what about currency? How do firms handle the rand’s volatility? S5: It cuts both ways. When the rand weakens, wine exporters benefit—our wines become cheaper abroad. But when it strengthens, margins shrink. Firms often hedge using financial tools, or diversify geographically to spread risk. H: So, the lesson is: cross-border strategy isn’t just about opportunity—it’s about navigating a maze of differences. Students, think about how this applies to your own industries. If you were in healthcare, or renewable energy, what cross-border risks would you face? Segment 3: Modes of Entry (25 minutes) H: Let’s turn to how companies actually enter foreign markets. S1: The five main entry modes are: Exporting. Licensing. Franchising. Foreign subsidiaries—through acquisition or greenfield. Strategic alliances and joint ventures. S2: Starbucks is a great global example. They use joint ventures and franchising extensively, especially in Asia. It allows them to scale rapidly without bearing the full cost of entry. S3: Closer to home, Nando’s is one of our proudest exports. They used franchising to expand globally, and they adapt menus locally—for instance, more vegetarian options in India, but peri-peri chicken is always the core. S4: But acquisitions can backfire, can’t they? S5: Absolutely. Walmart’s acquisition of Massmart in South Africa faced union pushback, cultural clashes, and regulatory hurdles. It shows that acquisitions offer control but come with high integration challenges. H: Right. And greenfield investments—starting fresh—offer control too, but are slower and riskier. Let me pose a question to the group: If you were expanding into Kenya with a new banking service, would you partner with a local firm, franchise, or go greenfield? S3: I’d argue for an alliance with a local partner. The Kenyan market is relationship-driven; a partner knows the regulatory landscape and customer base. S2: True, but alliances also bring risks—conflicting objectives, cultural mismatches. H: Perfect tension. That’s the reality of strategy—it’s about trade-offs. Segment 4: Strategic Approaches – Multi-domestic, Global, Transnational (25 minutes) H: Now let’s tackle the three main strategic approaches to international competition. S1: The three are: Multi-domestic: think local, act local. Customize heavily. Global: think global, act global. Standardize as much as possible. Transnational: think global, act local. Balance both. S2: Classic examples: McDonald’s is multi-domestic—they adapt menus everywhere. Apple is global—same sleek iPhone worldwide. Unilever and MTN are transnational—balancing global efficiencies with local responsiveness. S3: For South Africa, MTN is spot on. They standardize infrastructure and brand, but tailor services—like mobile money in Uganda, which isn’t as big in South Africa. S4: So which is “best”? S5: There’s no universal answer. Luxury brands like Louis Vuitton lean global. FMCGs often lean multi-domestic. Transnational is powerful but complex to execute. H: Excellent. To the class: If you were managing Woolworths’ expansion into Australia, which strategy would you choose? Think about that tension between local adaptation and global consistency. Segment 5: Competing in Developing Markets (20 minutes) H: Now, let’s zoom into developing-country markets. S1: Firms face unique challenges—price sensitivity, infrastructure gaps, informal economies. Successful strategies often involve competing on price, adapting the business model, or sometimes avoiding markets where adaptation is too costly. S2: Unilever in India is a great case. They sell shampoo in single-use sachets. Affordable to millions, yet profitable through scale. S3: In South Africa, fintech innovators like TymeBank and Yoco thrive by addressing local realities—unbanked populations, mobile payments, and informal traders. They design for the market, not against it. S4: And how do local firms defend against global giants? S5: By leveraging local knowledge. Capitec is a fantastic case—they simplified banking and targeted low-income consumers. Global banks overlooked this segment. Local insight was their weapon. H: Beautifully put. Students, think about how you’d defend against a multinational entering your industry. What local edge could you use? Segment 6: Wrap-Up and Reflection (15 minutes) H: We’ve covered a lot today: Why companies expand abroad. The complexities of cross-border strategy. Modes of entry. Strategic approaches—multi-domestic, global, transnational. And competing in developing markets. Before we close, I’d like each speaker to leave us with a short final thought. S1: Strategy is about aligning choices with context. International markets add complexity, but also opportunity. S2: The best examples come from firms that are bold but also adaptable. Flexibility is key. S3: For South African firms, Africa is the frontier. But success requires humility—listen to local realities. S4: As a student, I take away that there’s no single formula. It’s about asking the right questions. S5: From practice: execution matters. Even the best strategy fails if not implemented with cultural and operational sensitivity. H: Perfect. Thank you to all our panelists. And to our class—thank you for engaging. Keep reflecting on how these strategies apply in your sectors. That’s all for today’s podcast.
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