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Frequently Asked Questions

Here are some of the most commonly asked questions about Jellypod's features. If you have any other questions, please reach out to us at support@jellypod.ai.

General Questions

Email Source Questions

Issues and Troubleshooting

Frequently Asked Questions

How does Jellypod work?

What type of content should go into my podcast?

How many email newsletters can I include?

When does my daily podcast get created? Can I change the time it's created?

Can I add RSS feeds? Or another sources besides email?

Are multiple podcasts per day supported?

Does Jellypod understand embedded videos or images?

Does Jellypod follow embedded links in my newsletters for additional context?

What is an email source?

Can I subscribe to multiple newsletters with the same email source?

Can I import my current newsletters from my email without resubscribing?

I have an account with a specific website that is linked to my personal email address. I can't (or don't want to) change this email to a Jellypod address. What can I do?

Can I view the emails that a source received?

Can I prevent a specific email from being included into my daily pod?

My email source hasn't received any emails yet. What's wrong?

Jellypod isn't forwarding my emails. What's wrong?

How does Jellypod handle AI “hallucinations”, inaccuracies, or bias in the podcast conversion process?

How is my data used?

I love your product and have a suggestion or feature request. How can I get in touch?

Are you currently hiring?